Managed Care

Provider Networks: Everyone Suffers

In my last two posts, I explained why provider networks exist (and that they’re not new), and what problems they solve. Those benefits are real, substantial, and often underappreciated — particularly in today’s contentious landscape.

At the same time, provider networks also have very real problems that are inherent to their design. It’s not because the concept itself is inappropriate, but because any system that mediates access, pricing, and payment between patients, providers, and payors must introduce friction somewhere. That friction can’t be avoided — and, just like the benefits, the problems affect more than one set of stakeholders.

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Provider Networks: Everyone Benefits

In my last post, I explained what health coverage provider networks are and where they came from. In addition, I mentioned that they create a natural point of friction between providers (medical professionals) and payors (health coverage plans).

So why are they even considered a good idea these days? What problems do they actually solve?

In the current U.S. healthcare setup, provider networks provide a structure to solve some of its most foundational problems. They enable first-dollar coverage to exist; they help to stabilize medical costs; and they create an easily-accessed framework for coordinated care.

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Provider Networks: Older Than You Think

In the past few months, I’ve spent a lot of bits and bytes talking about current trends in provider contract negotiations. I don’t have any indication of stopping, but now that the huge December 31 deadline has passed, it’s worth considering: what’s the deal, anyway? Why do we even have provider networks?

It’s a good question, and the answer to that requires starting with background information.

What’s a provider network in health insurance?

Many of the various regulatory bodies have a fairly specific definition of provider network, including HHS, CMS (PDF Link), NAIC, and the Kaiser Family Foundation. Synthesizing these various sources together gives us a good solid working definition:

A provider network is a group of healthcare providers — doctors, hospitals, clinics, allied health specialists, and other facilities — that contract with a health insurance plan to deliver services to the health plan’s members. As a part of that contract, the providers agree to provide their services to these members at negotiated, discounted rates. In return, health insurers “drive” patients to these providers by providing incentives for members to use them.

The most frequent incentive that insurers use to steer their members toward network providers is simple: better coverage and lower costs within the provider network.

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